Asked the man in the firearms section for a price on an ammo bag. He said he was too busy for that and for me to take the bag to check out and if it's too much then to tell them I don't want it. I needed to know the price because it was for a gift and if I wasn't getting that I needed something else. Got to the checkout,,,,, literally 10 people in line and the cashier needed a price check. She called for it over the PA system. Nobody came. After about 8 minutes the customer said forget it he didn't want it. The cashier literally flung it over her shoulder in anger. Seriously?!?! Did you ever hear of customer service skills? Guess what! The card reader quit working. There was a young girl working under a tremendous amount of pressure. The manager should have been running back there to help her. When she called for help they gave her a phone number to call. No way!
I usually like this store, but today I had an unusual experience. I want one of their 6 foot tables and all they have are the commercial ones for twice the money. So I asked the person standing beside the tables if they were getting some in. And his reply was, " That's a good question. "
Don’t buy guns here. They call for a supervisor to check over the forms and it takes a good half hour till they come back.
Having dog breeding/training and upland guide business it essential to be able to buy our supplies at a competitive price, from staff who are helpful and at a location with convenient hours. Rural King in Butler is just that for us. From food and treats to bedding and meds to ammo and snacks for our clients we can get most all of it at RK. Its nice to have a big store where the Managemet like Art recognize you and the cashiers recognized you and make you feel like a valued client...not just another sale on the books. You have our loyalty from Purina to Yeti to Fiocci. Thank you.
Fraudulent Advertising for firearms, the ole bait & switch. One guy behind the counter slower than a turtle. I went to the Store manager, said He's 7 Deep back there. Nothing but crickets. DONT GO HERE FOR FIREARMS. They're Rude & very poorly trained; you'll leave frustrated and empty handed.
Rural King is a US Department Store based in Butler, Pennsylvania. Rural King is located at 101 Clearview Cir, Butler, PA 16001, USA.
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